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  • A customer-friendly space station

    Paper ID

    IAF-84-52

    author

    • Donna Shirley Pivirotto

    company

    Space Station Office, Jet Propulsion Laboratory,

    country

    U.S.A.

    year

    1984

    abstract

    This paper discusses the relationship of customers to the Space Station Program currently being defined by NASA. Emphasis is on definition of the Program such that the Space Station will be conducive to use by customers, that is by people who utilize the services provided by the Space Station and its associated platforms and vehicles. Potential types of customers are identified. Scenarios are developed for ways in which different types of customers can utilize the Space Station. Both management and technical issues involved in making the Station "customer friendly" are discussed.